Sunday, December 13, 2009

Excellent guide service at Paris Charles de Gaulle

My aunt has arrived safely in Nantes. Despite the pain in the booking process, the escort interpreter and her colleagues from the guide service at Paris Charles de Gaulle have provided us excellent services.

The person in charge called me three days before her arrival to confirm about the service reservation. Once my aunt touched down at Charles de Gaulle Airport, she was immediately greeted by the escort interpreter, Miss Cecile Mo, who happens to be a Malaysian. She was there since 5am even though the flight was schedule to arrive at 6.40am. Well, the flight arrived earlier than expected at 5.45am. So, she brought my aunt passing through the immigration and custom check point, then brought her to check in for her next flight. When she called me at 7am, my aunt was all set to board for her next flight. Since she has no job assignment after, she stayed and chatted with my aunt until 9am. What an excellent service she provided!

I would strongly recommend you to use this service if your friends and family are visiting you in France but have no confident to find their own way in the airport for the next connecting flight. Unfortunately, this service is limited to Air France passengers, I hope they would open up to every Airlines in the short future. This service was established about one year ago. Miss Mo was very surprised how I managed to book the service from France. According to her most of the requests are from Mainland China or Hong Kong. Well, I paid 88 euros + 4 euros transaction cost (I have to pay in HK dollar), but it is worth it.

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